❓ Frequently Asked Questions (FAQ)

Q 1: Do you offer free shipping?

✅ Yes! We provide Free Shipping on all orders within India.

Q 2: How long will delivery take?

⏱️ Orders are processed in 2–3 business days and delivered within 7–9 business days.

Q 3: Do you ship internationally?

❌ No, we currently deliver within India only.

Q 4: What payment methods do you accept?

💳 We accept UPI, Cards, Net Banking, and COD.

Q 5: Is there an extra charge for COD?

✅ No, COD is available at no extra cost.

Q 6: Can I return my order?

✅ Yes, returns are accepted within 5 days of delivery with a mandatory unboxing video.

Q 7: Do you offer exchanges?

❌ No, we do not offer exchanges. You may return the product and place a new order.

Q 8: How will I get my refund?

💸 Refunds are processed to your Bank Account or UPI within 7 working days after approval.

Q 9: Can I cancel my order?

✅ Yes, cancellations are allowed within 2 days of placing the order, as long as it hasn’t been shipped.

Q 10 : How can I contact customer support?

📧 Email: rayacreations011@gmail.com

📱 WhatsApp: 9039496464

🕒 Hours: Mon–Sat, 10 AM – 6 PM (Closed on Sundays)